Term and Service
1. Agreement to Terms By accessing and using the Luna Loft website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Product Descriptions We strive to ensure that product descriptions and images are as accurate as possible. However, we do not guarantee that the descriptions, colors, or other content available on the site are accurate, complete, reliable, current, or error-free.
3. Order Acceptance We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order. If we cancel an order, we will notify you and refund any payments made.
4. Pricing All prices are subject to change without notice. We make every effort to ensure the accuracy of the prices on our website, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
5. Payment Terms Payment must be received by us before our acceptance of an order. We accept payment by Visa, MasterCard, American Express, PayPal, and other methods as indicated on our website. You represent and warrant that you have the legal right to use any payment method you provide.
6. Shipping and Delivery Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
7. Returns and Refunds Our Return and Refund Policy outlines the procedures and conditions for returning items. Please review this policy for detailed information.
8. Intellectual Property All content on the Luna Loft website, including text, graphics, logos, images, and software, is the property of Luna Loft or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability To the fullest extent permitted by law, Luna Loft shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website, even if Luna Loft has been advised of the possibility of such damages.
10. Indemnification You agree to indemnify, defend, and hold harmless Luna Loft, its officers, directors, employees, agents, and suppliers from and against any and all claims, damages, losses, costs, or expenses (including legal fees) arising from your use of the website or your violation of these Terms and Conditions.
11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to Terms We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.
13. Contact Information If you have any questions about these Terms and Conditions, please contact us at sales@lunaloft.uk